Welcome to our online store! We are committed to providing you with high-quality products and exceptional customer service, including our commitment to the shipping of your orders. Here are our shipping policies:
1. Shipping Methods
Welcome to our online store! We are committed to providing you with high-quality products and exceptional customer service, including our commitment to the shipping of your orders. Here are our shipping policies:
Standard Shipping: This is our most economical option, typically taking 7-21 business days for delivery.
Express Shipping: For faster delivery, we offer express shipping, which usually takes 3-7 business days.
Expedited Shipping: If you need your order urgently, our expedited shipping service is available and can deliver your items within 1-3 business days.
2. Shipping Rates
Shipping rates are calculated based on the weight and dimensions of your package, as well as the destination country. You can view the shipping rates during the checkout process before finalizing your order.
3. Delivery Timeframes
Please note that the estimated delivery times provided are approximate and can be affected by factors such as customs clearance, local postal services, and unforeseen circumstances. We will do our best to ensure timely delivery, but we cannot be held responsible for any delays caused by these factors.
4. Customs and Import Duties
Orders shipped internationally may be subject to customs and import duties. These charges are the responsibility of the recipient and vary from country to country. Since we have no control over these charges, we cannot predict their amount. We recommend contacting your local customs office for more information.
5. International Shipping
The shipping time for international orders may vary depending on the destination. Typically, international shipping takes 7-21 business days. Please note that international shipping may be subject to customs clearance, which may cause additional delays.
6. Track Your Order
Once your order is shipped, we will send you a tracking number via email so that you can track the status of your order in real time.
7. Return Policy
If you are not satisfied with the product you received, we offer a 30-day no-questions-asked return policy. Returned items must be in their original condition, unworn, unwashed, undamaged, and with all original tags. The customer is responsible for return shipping costs.
8. Holidays and Non-Working Days
Please note that our shipping and order processing may be delayed during holidays and non-working days.
9. Shipping Insurance
We provide shipping insurance for all orders to ensure the safety of your goods during transit.
10. Liability Limitation
We are not responsible for any indirect losses caused by shipping delays, loss, or damage.
11. More Information
For more information about shipping or if you have any questions, please feel free to contact our customer service team.
We appreciate your understanding and promise to provide you with the best service experience. Thank you for choosing our clothing brand!